Frequently Asked Questions

Our services are tailored for tech-driven businesses, FinTech startups, academic researchers, graduate students, and professionals in technology-related fields looking for high-quality documentation and writing support.

Posting a request with KaiGates is quick and straightforward! Follow these steps:

1. Go to the 'Post a Request' Page
Click the 'Post a Request' button on the homepage to be redirected to the request submission page.

2. Fill in the Required Details:
• Your Name: Enter your name or company name.
• Email Address: Provide a valid email for communication.
• Subject: Briefly describe your request (e.g., 'Business Documentation for FinTech' or 'Graduate Research Assistance').
• Message: Outline project details, requirements, and deadlines.

3. Submit Your Request
• Click the 'Send a message' button, and you’ll receive a confirmation email with your request details and a unique tracking link.
• Our team will also be notified, and we’ll update your request status as progress is made.

4. Track Your Request
• Use the tracking link in your email to monitor the status of your request and see any updates or comments from our team.
• We typically respond within 30 minutes during business hours.

We offer a wide range of documentation, including:

• Business & Product Documentation: User Manuals, API Documentation, Whitepapers, Case Studies, etc.
• Educational Support Documentation: Graduate Research Writing, Editing & Proofreading, Capstone Project Manuals, Research Experiment Documentation, etc.

Our process is simple:

1. Post or Send a Request: Share your project details and requirements. Expect a response within 30 minutes.
2. Consultation & Customization: We discuss your needs, provide recommendations, and tailor a plan with clear timelines and pricing.
3. Execution & Delivery: Our team works on your project and delivers high-quality, structured documentation within the agreed timeframe.

Our pricing depends on the complexity, scope, and deadline of your project. We offer customized quotes after evaluating your requirements.

We accept multiple payment options, including credit/debit cards, PayPal, and bank transfers.

Yes! We provide free revisions within the agreed scope to ensure your satisfaction. Additional changes beyond the original request may incur extra charges.

You can reach us via email, phone, or through our website’s contact form. Our team is available to assist you.

Absolutely! We value your feedback. You can leave a review on our social media platforms or provide direct feedback to help us improve.